Exclusive After-Sales Follow-Up

The after-sales team provides 24/7 online service. Any problems reported by users (such as product quality, size deviation, usage questions) will receive an initial response within 1 hour and a complete solution within 72 hours. For clothing, a dedicated washing and maintenance manual is provided (including cleaning methods, ironing temperature, storage skills for different fabrics) to extend the service life of clothing; for jewelry, professional cleaning and care tools and manuals are included, guiding daily wiping and storage methods (such as pearls avoiding contact with chemicals, silver anti-oxidation tips). If the product has non-human-induced quality issues, free repair, replacement of accessories or replacement services can be enjoyed within the warranty period, allowing users to use it without worries.