Flexible Return & Exchange Policy

Clothing supports 7-day no-reason return and exchange. As long as the product has intact tags, is unused and unwashed, and does not affect secondary sales, users can apply for a full refund or exchange without bearing the return shipping cost; jewelry supports exchange within 7 days for non-quality issues (such as improper size, style mismatch), and direct return and refund for quality issues. Return and exchange applications can be quickly submitted through the online platform, with a review response time of no more than 2 hours. Refunds will be credited within 24 hours after receiving the returned product and passing quality inspection, and exchanged products will be shipped with priority to minimize user waiting time.